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05 Worker Voice Technologies

Proforest | 2020 | Proforest

The term ‘worker voice technologies’ refers to digital worker reporting platforms designed to obtain information directly from workers in order to generate data on working conditions. The most common form of these tools are worker surveys by automated calling or texting of workers on their mobile devices and seeking their answers to a limited number of questions
about working conditions. This could range from any labour specific topic (i.e. discrimination, freedom of association, forced labour, child labour, wages, working hours, OHS and employment status & related benefits) to workers’ welfare, retention and production, for example.